Offer Monthly Property Tax Payments in Your County
A better way to pay property taxes — monthly, automated, and stress-free. Powered by Autoagent’s EscrowCloud platform, trusted by 1,500+ tax offices.
Power Your Tax Office with Autoagent EscrowCloud
The first step to offering monthly tax payment plans is EscrowCloud, the patented platform used by tax offices to manage payments from banks, servicers, and escrow companies.
No new infrastructure — Compatible with any tax software — Enables modern payment options like EquaPay
Free for Tax Offices
Partners pay; your office doesn't.
Tax Software Agnostic
Works with any tax system.
Completely Cloud Based
No installs or maintenance.
Frequently Asked Questions
To enroll your Tax Office in EquaPay, the first step is confirming whether you're already using EscrowCloud by Autoagent. EscrowCloud is required, as it powers the billing data, bulk payment processing, and batch file generation needed to support EquaPay.
To get started, click here.
To get started, click here.
There is no cost to the Tax Office. EquaPay is completely free for your agency.
The service is funded by a nominal transaction fee paid by the taxpayer. This fee covers:
- Interchange rates charged by the payment processor
- Platform development and ongoing maintenance
- Customer service and taxpayer support
- Accounting and balancing operations
- Legal and compliance infrastructure
This model ensures your office can offer EquaPay without budget impact, while still delivering a secure, full-service monthly payment solution.
The service is funded by a nominal transaction fee paid by the taxpayer. This fee covers:
- Interchange rates charged by the payment processor
- Platform development and ongoing maintenance
- Customer service and taxpayer support
- Accounting and balancing operations
- Legal and compliance infrastructure
This model ensures your office can offer EquaPay without budget impact, while still delivering a secure, full-service monthly payment solution.
An ACH or wire transfer from EquaPay will be sent to your office shortly before the installment due date, depending on weekends and holidays, to ensure timely payment.
Payments are submitted through EscrowCloud, along with all required reports and batch files needed for posting. EquaPay stops accepting payments 10 days before the due date to allow for account reconciliation. As long as taxpayers complete their payments, their taxes will be paid on time.
Payments are submitted through EscrowCloud, along with all required reports and batch files needed for posting. EquaPay stops accepting payments 10 days before the due date to allow for account reconciliation. As long as taxpayers complete their payments, their taxes will be paid on time.
EquaPay manages all customer support, including questions, payment issues, and account changes—reducing the workload for your office. The platform is designed for self-service, allowing taxpayers to handle their own enrollment, cancellations, refunds, updates, and receipts directly through their account.
Taxpayers enroll online at EquaPay.com. They search for their parcel information and complete the enrollment process. Enrollment typically takes about five minutes.
Yes. A tax office may assist a taxpayer in person, but the enrollment must still be completed online through our website.
EquaPay payments are debited on the 15th of each month. The payment amount is calculated based on the estimated tax bill amount and cannot be adjusted by the taxpayer.
Once tax bills are certified, EquaPay adjusts the remaining payments, so the exact tax bill amount is collected.
Once tax bills are certified, EquaPay adjusts the remaining payments, so the exact tax bill amount is collected.
Yes. Taxpayers can cancel their payment plan at any time, except 15 days prior to the tax due date. EquaPay returns any funds not yet disbursed to the tax office through the taxpayer's original payment method within five business days, minus all service fees paid to date.
Taxpayers pay a monthly service fee based on their payment method:
- Credit / Debit Card: 2.5%
- Bank Checking / Savings: $1.00
There should be no overpayment or underpayment. EquaPay bases the monthly payments on the estimated tax bill amount. Once tax bills are certified, the remaining payments are adjusted so the exact amount of the tax bill is collected.
No. The funds are held by EquaPay through a partnership with Huntington Bank.
The tax office receives the collected funds the day before the tax due date. The payment file is delivered through EscrowCloud.
Tax offices can view current enrollments and payment plans in real time. Taxpayers manage their own accounts, including cancellation and payment method changes, without requiring tax office involvement.
Yes. Tax offices can see current monthly plans in real time under the EquaPay menu in their EscrowCloud account.
No. There is a short enrollment form for the tax office to complete.
Tax offices already using EscrowCloud only need to complete a short enrollment form. Once submitted, EquaPay can typically be set up within 3 to 5 business days.
Tax offices not currently using EscrowCloud must complete the EscrowCloud setup process first. That process typically takes 2 to 3 weeks, followed by EquaPay setup.
Tax offices not currently using EscrowCloud must complete the EscrowCloud setup process first. That process typically takes 2 to 3 weeks, followed by EquaPay setup.