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Offer Monthly Property Tax Payments for Your Taxpayers

A better way for your taxpayers to manage their property taxes: monthly, automated, and stress-free. Powered by Autoagent's EscrowCloud platform, trusted by more than 800 tax offices nationwide.

Monthly Payments
for Taxpayers

Give taxpayers a way to manage property taxes through automated monthly payments.

Powered by
EscrowCloud

EquaPay uses EscrowCloud to support billing data, payment plans, and tax office payments.

Simple for
Tax Offices

Your office can offer a taxpayer-friendly payment option without changing tax software or adding new infrastructure.

Already Using EscrowCloud?

If your tax office already uses EscrowCloud and you're ready to enroll in EquaPay, getting started is simple. Once you let us know you want to enroll, the EquaPay team will complete setup within 3 to 5 business days and help you get up and running so your taxpayers can begin taking advantage of monthly payments for your tax office.

Enroll Your Tax Office

Not Using EscrowCloud?

The first step to offering monthly property tax payment plans is using EscrowCloud, Autoagent's patented platform that helps tax offices manage payments from banks, servicers, and escrow companies. EscrowCloud powers EquaPay by using property tax billing data to support monthly payment plans and deliver payments to the tax office as one bulk payment each tax cycle.

Learn About EscrowCloud and Book a Demo

How Will My Taxpayers Use It?

The most important part of taxpayer adoption is promotion. A recent study showed that when a tax office promotes EquaPay there is 32 times higher enrollment rates compared to zero promotion. Once EquaPay is enabled, you'll have access to downloadable marketing assets and your office can begin promoting them on your website and through offline communication channels.

Website & Social Media

Website & Social Media Banners
Recommended copy and branded graphics ready to drop into your tax office's website.

Print Brochure

Print Brochure
Print-ready taxpayer brochure - just add your tax office name.

Mailer Insert

Mailer Insert
This is one of the most effective ways to reach the target audience of 55+.
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What taxpayer demographic does EquaPay primarily serve?

We've found that 85% of enrolled EquaPay taxpayers are age 55 or older, and 95% enroll to make monthly pre-payments on their primary residence. EquaPay is an ideal solution for taxpayers who no longer have mortgage escrow, are living on a fixed income, and want a predictable, efficient way to manage property tax cash flow.

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Frequently Asked Questions

To enroll your Tax Office in EquaPay, the first step is confirming whether you're already using EscrowCloud by Autoagent. EscrowCloud is required, as it powers the billing data, bulk payment processing, and batch file generation needed to support EquaPay.

To get started, click here.

There is no cost to the Tax Office. EquaPay is completely free for your agency.

The service is funded by a nominal transaction fee paid by the taxpayer. This fee covers:
- Interchange rates charged by the payment processor
- Platform development and ongoing maintenance
- Customer service and taxpayer support
- Accounting and balancing operations
- Legal and compliance infrastructure

This model ensures your office can offer EquaPay without budget impact, while still delivering a secure, full-service monthly payment solution.

An ACH or wire transfer from EquaPay will be sent to your office shortly before the installment due date, depending on weekends and holidays, to ensure timely payment.

Payments are submitted through EscrowCloud, along with all required reports and batch files needed for posting. EquaPay stops accepting payments 10 days before the due date to allow for account reconciliation. As long as taxpayers complete their payments, their taxes will be paid on time.

EquaPay manages all customer support, including questions, payment issues, and account changes—reducing the workload for your office. The platform is designed for self-service, allowing taxpayers to handle their own enrollment, cancellations, refunds, updates, and receipts directly through their account.

Taxpayers enroll online at EquaPay.com. They search for their parcel information and complete the enrollment process. Enrollment typically takes about five minutes.

Yes. A tax office may assist a taxpayer in person, but the enrollment must still be completed online through our website.

EquaPay payments are debited on the 15th of each month. The payment amount is calculated based on the estimated tax bill amount and cannot be adjusted by the taxpayer.

Once tax bills are certified, EquaPay adjusts the remaining payments, so the exact tax bill amount is collected.

Yes. Taxpayers can cancel their payment plan at any time, except 15 days prior to the tax due date. EquaPay returns any funds not yet disbursed to the tax office through the taxpayer's original payment method within five business days, minus all service fees paid to date.

Taxpayers pay a monthly service fee based on their payment method:

  • Credit / Debit Card: 2.5%
  • Bank Checking / Savings: $1.00

There should be no overpayment or underpayment. EquaPay bases the monthly payments on the estimated tax bill amount. Once tax bills are certified, the remaining payments are adjusted so the exact amount of the tax bill is collected.

No. The funds are held by EquaPay through a partnership with Huntington Bank.

The tax office receives the collected funds the day before the tax due date. The payment file is delivered through EscrowCloud.

Tax offices can view current enrollments and payment plans in real time. Taxpayers manage their own accounts, including cancellation and payment method changes, without requiring tax office involvement.

Yes. Tax offices can see current monthly plans in real time under the EquaPay menu in their EscrowCloud account.

No. There is a short enrollment form for the tax office to complete.

Tax offices already using EscrowCloud only need to complete a short enrollment form. Once submitted, EquaPay can typically be set up within 3 to 5 business days.

Tax offices not currently using EscrowCloud must complete the EscrowCloud setup process first. That process typically takes 2 to 3 weeks, followed by EquaPay setup.

Ready to Learn More About EquaPay?

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