Everything You Need to Know About EquaPay
EquaPay helps you turn large annual property tax bills into monthly payments with transparency, security, and peace of mind.
Frequently Asked Questions
With EquaPay, property taxes become more manageable through simple, affordable monthly payments. The platform automatically charges your credit card or bank account each month and ensures the full payment is submitted to the Tax Office before the due dates.
First, locate your property using your property ID, name, or address. Once selected, review the payment schedule, which automatically adjusts based on the number of months remaining before the due date. When you're ready, click Enroll to create an account, securely add your payment method, and submit your first monthly payment.
EquaPay will send reminders before each payment and provide a receipt after every successful transaction.
Prior to the due date, EquaPay will submit the total of your monthly payments (equal to the amount due) directly to the County on your behalf and will continue future monthly billing to prepare for the next due date. The more time available before the due date, the lower your monthly payment will be.
EquaPay will send reminders before each payment and provide a receipt after every successful transaction.
Prior to the due date, EquaPay will submit the total of your monthly payments (equal to the amount due) directly to the County on your behalf and will continue future monthly billing to prepare for the next due date. The more time available before the due date, the lower your monthly payment will be.
EquaPay helps taxpayers avoid costly lump-sum payments through flexible monthly plans and reduced fees. At the same time, it supports counties by minimizing late payments and improving overall collections. Powered by EscrowCloud from Autoagent, your monthly escrow is automatically balanced each month to reduce errors and ensure accurate, on-time payments to the Tax Office.
EquaPay calculates your monthly payment by dividing the total amount due on your tax bill by the number of months remaining until the due date—so your monthly amount may vary depending on when you enroll. If your tax bill is later adjusted up or down, EquaPay will automatically recalculate your remaining payments to reflect the new total. You'll receive an email notification with details of any changes.
If there are still payments left, the updated amount will be spread across the remaining schedule. If your balance has already been paid or you're on a one-time plan, we'll either issue a refund for any overpayment or collect the remaining difference—always with advance notice.
Our goal is to ensure your tax bill is paid accurately and on time. If you become aware of a bill adjustment before we do, feel free to contact our support team so we can update your account promptly.
If there are still payments left, the updated amount will be spread across the remaining schedule. If your balance has already been paid or you're on a one-time plan, we'll either issue a refund for any overpayment or collect the remaining difference—always with advance notice.
Our goal is to ensure your tax bill is paid accurately and on time. If you become aware of a bill adjustment before we do, feel free to contact our support team so we can update your account promptly.
Yes. A small processing fee is added to each monthly tax payment to cover secure processing, balancing, insuring, and remittance. If you pay by credit or debit card, the fee is 2.5 % of the transaction amount, with a $2.00 minimum. If you pay from your bank account (ACH), the fee is $1.00 per transaction. The exact fee is shown at checkout before you authorize any payment.
Yes, EquaPay is a legitimate, secure, and trusted service. It is a product of Autoagent, a U.S.-based company that has been serving local governments for over 20 years. If your Tax Office is listed on EquaPay, it means they have officially approved and partnered with us to offer this service.
EquaPay is backed by award-winning customer support and operates using a fully secure, PCI DSS Level 1 certified payment platform—the highest level of security in the payments industry. You can trust EquaPay to handle your payments safely, accurately, and on time.
EquaPay is backed by award-winning customer support and operates using a fully secure, PCI DSS Level 1 certified payment platform—the highest level of security in the payments industry. You can trust EquaPay to handle your payments safely, accurately, and on time.
The types of taxes you can pay through EquaPay depend on what your Tax Office has enrolled in the service. These typically include real estate and personal property taxes, but may also include other tax types as determined by your local Tax Office. For a full list, simply search for your Tax Office on https://equapay.com.
A mortgage escrow account is a tool that helps homeowners manage important housing expenses alongside their monthly mortgage payment. Instead of paying property taxes, homeowners' insurance, and mortgage insurance separately, your lender collects a portion of these costs each month as part of your mortgage bill.
Those funds are placed into the escrow account and then used by your lender or loan servicer to pay your bills on time when they're due. This system ensures that essential obligations, like taxes and insurance are budgeted for, tracked, and paid accurately, reducing the risk of missed payments or unexpected large bills.
EquaPay estimates your monthly payments based on your original tax bill. If your bill is adjusted—either up or down—our system automatically recalculates and updates your remaining monthly payments to match the new total. You'll receive an email notification detailing the adjustment.
If you're enrolled in EquaPay and there are payments remaining, the future amounts will be modified accordingly. If your balance is already paid or you're on a one-time payment plan, we'll either issue a refund for any overpayment or charge the difference if more is owed—always with advance notice.
Our goal is to ensure your tax bill is paid accurately and on time. If you're aware of an adjustment before we are, you're welcome to contact our support team so we can process it promptly.
If you're enrolled in EquaPay and there are payments remaining, the future amounts will be modified accordingly. If your balance is already paid or you're on a one-time payment plan, we'll either issue a refund for any overpayment or charge the difference if more is owed—always with advance notice.
Our goal is to ensure your tax bill is paid accurately and on time. If you're aware of an adjustment before we are, you're welcome to contact our support team so we can process it promptly.
Currently, EquaPay only supports monthly payments. Payments are automatically processed on the 15th of each month to ensure there's enough time to meet tax office due dates and handle any potential bank returns. The final payment is scheduled to be drawn at least 10 days before your tax bill is due.
EquaPay is available to any taxpayer paying a property tax bill through a Tax Office enrolled in the program. To qualify, the taxpayer must not have any delinquent bills and must have an annual tax bill of at least $100.00.
Your first payment will be processed immediately on enrollment. After that, monthly payments will run on the 15th of each month until the due date. To ensure on-time submission to your Tax Office, new enrollments are paused 10 days before the due date, allowing enough time to complete all scheduled payments.
While it may vary slightly depending on your bank or credit card provider, transactions will generally appear as EquaPay – [Your Tax Office Name] to help you easily identify the payment and what it was made for.
EquaPay is designed to make your tax payments easier, and transparency is a key part of that. You'll receive notifications for any changes to your enrollment, updates to your monthly balance, upcoming scheduled payments, confirmations when payments are submitted to your Tax Office, and alerts if a payment fails.
If a payment fails, you'll be notified with steps to fix the issue. We'll make another attempt to process the payment, but repeated failures may lead to your enrollment being canceled.
We understand that circumstances can change, and you may decide to cancel your EquaPay enrollment. You can cancel at any time before your payment is submitted to the Tax Office. Accounts may also be automatically canceled if payments repeatedly fail or if there is extended inactivity.
For security purposes, all cancellations must be made directly through your EquaPay account. Upon cancellation, any remaining balance will be refunded to your original payment method within 7 business days. Please note that any fees already charged are non-refundable.
For security purposes, all cancellations must be made directly through your EquaPay account. Upon cancellation, any remaining balance will be refunded to your original payment method within 7 business days. Please note that any fees already charged are non-refundable.